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Senior UX Designer


Healthcare is changing in big ways, and CoverMyMeds is in the middle of it all! From the market shifting to specialty medications, to the emerging of many big players in the game, to new healthcare legislation, there is much to be excited about and A LOT of design challenges waiting to be tackled.

As a Senior User Experience Designer at CoverMyMeds, you will architect and own the user experience for our digital products that interface directly with thousands of healthcare professionals to help patients receive the medications they need to live healthy lives. As a member of the Specialty Product team, you will be tasked with continuously optimizing user behavior and interaction with our solutions and discovering new ideas for innovation. Your work will span the entire product lifecycle, from new-concept ideation to product experimentation and evaluation across our existing product suite. You will join a small team doing big things in healthcare, with endless opportunities to continue learning and mentoring others.

What You'll Do:

  • Become an expert on our different user types and how our users work with our products and across the healthcare ecosystem
  • Define the conceptual models and user interfaces for new and existing products  
  • Design experiments to validate assumptions and ideas
  • Partner with other product team members (Product Managers, Engineering, Analytics, etc.) throughout the product life cycle
  • Actively participate in the collection and synthesis of qualitative and quantitative research to inform design decision-making           
  • Create sustainable UX frameworks to support our evolving product suite   
  • Produce low and high-fidelity prototypes to use from new-concept ideation through usability testing of solutions       
  • Become a thought leader within the company; engage in the UX community outside the company

About You:

  • You have 7+ years of professional UX Design experience
  • You are excited about the opportunity to work across the design spectrum: UI, UX, and Service Design
  • You have proven ability to design elegant products that solve user problems and drive the business forward
  • You have experience with a variety of discovery/research methods
  • You have a balanced understanding of strategy, research, interaction and visual design
  • You work to understand the mental models users have when interacting with systems and interfaces
  • You are proficient with and opinionated about design tools for both experience and UI design
  • You have extreme attention to detail, noticing differences in pixels  
  • You have excellent communication and presentation skills and desire to lead workshops and brainstorms
  • You are passionate about technology and design, always wanting to learn about new industry trends and best practices
  • You have a portfolio demonstrating creativity and proficiency in interaction and visual design (we understand and are willing to adjust for any NDA concerns)
  • Our more senior UX Designers should also have these traits:
    • Able to understand customer needs and challenges
    • Passionate about mentoring other team members
    • Proven experience leading discussions with diverse stakeholders

About Us:

CoverMyMeds is one of the fastest growing healthcare technology companies in the US. We help prescribers and pharmacies submit Prior Authorization requests for any drug and nearly all health plans - 100% free - to get millions of patients on their medications every single year. Our team of highly-productive healthcare enthusiasts with a passion for helping others is the best thing about working here. On-site chef, flexible hours and paid benefits? Yeah, we have those too. But don’t take our word for it. We’ve been named to Glassdoor's top 50 places to work in the nation, Inc. 500’s list three times, were awarded one of the top places to work by Modern Healthcare and three times won best places to work in Columbus, Ohio.

CoverMyMeds is an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability or veteran status.

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