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Senior UX Designer, Patient

Summary:

Have you noticed that the experience of picking up a prescription is one of the only consumer experiences that hasn’t evolved with technology, like ordering a pizza or booking a vacation have? Let’s change that.

 

We’ve spun up a team focused on the healthcare consumer tasked with exploring the problem-space and ultimately creating and scaling products that change the way that you and I, and millions of other patients, access our medications. The design challenges ahead of us are exciting, inspiring, and perfect for someone who wants to tackle problems that nobody has before!

 

As a Senior User Experience Designer on the Patient team, you will be expected to move fast, challenge the status quo, and design bold experiments. You will facilitate learning across the team, whether it be through a series of 1-on-1 interviews or by partnering with other team members to create an A/B test to prove a hypothesis. And you will craft delightful experience across web and mobile applications.

 

What You'll Do:

  • Work on an ultra-collaborative cross-functional product team with plenty of opportunities to continue learning and mentor others.
  • Become an expert on how the current healthcare ecosystem works, and how the consumer experiences it
  • Span the UX spectrum, from generative research to beautiful UI design and everything in between.
  • Design experiments to validate assumptions and ideas
  • Define design components, patterns, and workflows to be used across products 
  • Create low and high-fidelity prototypes to use from new-concept ideation through usability evaluation of solutions  
  • Support the development of associate and mid-level UX team members
  • Bring novel approaches to research and design to the team   

About You:

  • You are excited about solving big problems that span across the design spectrum: UI, UX, and Service Design.
  • You look for opportunities to solve problems in unusual and innovative ways.
  • You have a knack for distilling complicated problems into simple and elegant solutions.
  • You have experience with a variety of discovery methods.
  • You have a balanced understanding of strategy, research, interaction and visual design ...
  • … however, you’re not an all-around expert in all things UX, but someone confident enough to step outside of your comfort zone and learn.
  • You are proficient with and opinionated about design tools
  • You are passionate about technology and design, always wanting to learn about new industry trends and best practices
  • You are opinionated about how UX should fit into the larger product organization
  • You have 5+ years of experience working in a software product design role with a portfolio to show off your problem-solving skills.
  • You are passionate about mentoring other team members (previous managing or coaching experience a plus)

About Us:  
CoverMyMeds is one of the fastest growing healthcare technology companies in the US. We help prescribers and pharmacies submit Prior Authorization requests for any drug and nearly all health plans - 100% free - to get millions of patients on their medications every single year.  Our team of highly-productive healthcare enthusiasts with a passion for helping others is the best thing about working here.  On-site chef, flexible hours and paid benefits?  Yeah, we have those too.  But don’t take our word for it.  We’ve been named to Glassdoor's top 50 places to work in the nation, Inc. 500’s list three times, were awarded one of the top places to work by Modern Healthcare and three times won best places to work in Columbus, Ohio. 

CoverMyMeds is an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability or veteran status. 

Want to learn more? We’re flattered. Check out: https://www.covermymeds.com/main/careers/

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