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Sr. Manager, Internal Communications

The Senior Manager of Internal Communications plays a key leadership role in supporting business goals and our best place to work and grow (BPTW&G) initiatives through effective communication strategies that deliver compelling, consistent and connected messages across our diverse workforce.

 

You will be the communications partner to business unit leaders to ensure all key stakeholders in our organization stay aligned and engaged in an environment of speed and continuous change. You will lead all internal communication activities within CoverMyMeds and CoverMyMeds activities within McKesson.

 

This role is a blend of strategic thinking and planning as well as content development and execution. It requires full accountability of communications plans from concept through delivery and measurement. Success in this role requires crafting impactful communication that teaches new concepts, reinforces behaviors, keeps staff informed and celebrates our culture and remarkable people. The ideal candidate will bring focus to the message, our staff and the leaders delivering it rather than the communications function.

 

ACCOUNTABILITIES

 

Expert Leadership Communications & Engagement

  • Counsel and coach executives on their role as communicators and help leaders be effective agents of change
  • Provide recommendations on executive communication plans and cadence to best serve the needs of staff
  • Offer thoughtful and swift guidance on response strategies and messages during crisis or issue management situations
  • Be an ambassador for the CoverMyMeds story through planning and execution engagement with partners and stakeholders

 

Excellence in Change Communication

  • In partnership with HR, business and people leaders, provide counsel on the communication approach for organizational change initiatives
  • Manage communication efforts for large change initiatives to support successful execution in a way that helps build confidence, engagement, fast adoption of change and sustained performance

 

Staff Communications Strategy

  • Develop and execute communication plans leveraging a variety of channels that drive employees’ understanding of and commitment to our core values and strategic priorities in the business and in the community
  • Lead the development of all formal and informal internal communication resources & forums (All-Staff meetings, newsletters, leader messages, employee submitted questions, etc.)

 

Communication Infrastructure

  • Develop templates, tools and best practices that allow 1,000+ leaders to be excellent communicators
  • Partner with McKesson on communication channels and projects that cross business lines
  • Explore ways to leverage new media platforms to reach and connect a geographically dispersed workforce and support an open communications model

 

Qualifications

8-10+ years of progressive communications experience, with emphasis on communication strategies the support engagement and drive action

  • Ability to navigate a complex, fast-paced organization, and manage shifting priorities
  • Ability to synthesize business language and complex initiatives into crisp, clear messages; writes quickly, persuasively and with quality
  • Excellent writer with a passion for storytelling and bringing CoverMyMeds’ BPTW&G initiatives to life through a variety of media
  • Excellent project and program management skills; able to handle multiple concurrent projects from start to finish; track record of delivering quality results
  • Strong ethics and integrity; able to handle confidential, privileged information
  • Experience in crisis and issues management; able to exercise sound business judgment
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